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Update on funds transfer

August 2nd, 2007 at 10:54 am

In a previous post, I said that two payments from my checking account to my HEL account had gotten lost somehow. I called customer service twice and couldn't seem to get them to understand exactly what the problem was. I thought it was simple enough. I made a payment and it didn't get applied to my account, but they just didn't get it.

So today I went to the bank in person. The bank person called the loan department and it turned out that after my last call, they though I was saying that the payment had gone to the wrong account, so they cut a check and mailed the money back to me. The check supposedly was mailed yesterday so I should have it tomorrow or the next day. The person at the bank just said to bring the check in and she'll apply it to the loan principal.

4 Responses to “Update on funds transfer”

  1. Ima saver Says:

    Glad you got that cleared up.

  2. baselle Says:

    The check is in the mail, eh?

  3. disneysteve Says:

    My thought exactly, baselle. Hopefully, it will be in my hands tomorrow.

  4. disneysteve Says:

    Didn't come today. It better be in tomorrow's mail.

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