We got our quarterly bonus this week. I'm happy to get it, of course, but I do get a bit annoyed by how it is calculated. Parts of it are based on my performance, satisfaction scores, and adherence to quality metrics. I'm fine with all of that. I did miss one of my targets this quarter but that's totally on me so no complaints about that.
The problem is that parts of it are also based on the overall performance of everyone, their scores, and their adherence to quality metrics. That means I could be doing a stellar job and still miss out on incentive money because others aren't doing their jobs as well, which is exactly what happened. Fortunately, it was a very small amount of money involved but it's still frustrating as it is something I have absolutely zero control over.
Ultimately, I'm very grateful for this job and for the compensation I get for doing it. I'm making the most I've ever made in my career by far.
Quarterly bonus!
November 20th, 2019 at 12:14 am
November 20th, 2019 at 03:40 pm 1574264403
November 21st, 2019 at 07:36 pm 1574364969