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Fixing our cable bill (due to my own error): Disneysteve's Common Cents Blog
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Home > Fixing our cable bill (due to my own error)
 

Fixing our cable bill (due to my own error)

February 27th, 2019 at 03:06 pm

A couple of months ago I took a look at our cable bill, something I had neglected to do for way too long. I noticed we were being billed for 2 convertor boxes at $6.99/mo. each. However, we only have one. I went over to the office and told them and they agreed to take one off the bill.

Fast forward to last week. I was in the basement and came across a convertor box. Sure enough it is the one they insisted we had and have been paying for. I have absolutely no memory of why we have an extra box or why I never returned it. I brought it up and figured I'd drop it off next time I was over that way.

A couple of days ago, I get a letter in the mail from, the cable company. An account review showed that we're paying for one box but their records still indicate we have two so they're going to start charging for it again.

Now that I actually have the extra box, I can fix this once and for all. I'll go over today and return it and make sure our account is updated accordingly so that we can stop paying that $6.99/mo. fee.

4 Responses to “Fixing our cable bill (due to my own error)”

  1. creditcardfree Says:

    That's very lucky that you came across the cable box! Otherwise you may be paying that fee in perpetuity.

  2. disneysteve Says:

    Yep. We dropped it off today so it is off our account for good.

    I still have no idea why we had it. We only have 2 TVs. One has the full cable box. The other has a digital adapter. If something had gone wrong with the adapter we had, I would have returned it when I got a new one. I wouldn't have kept it. We have never had a 3rd TV connected to cable so I'm baffled over why we had that old adapter. Oh well. At least it's gone now and the $6.99 (+ tax) fee is off our bill. I'm only sorry that it took me this long to realize it.

  3. rob62521 Says:

    Glad you found that silly box. As far as money goes, as much as you dislike having paid for its use and realized you hadn't at least it was an exorbitant sum.

  4. Amber Says:

    Glad you located it, I can’t imagine what the replacement cost would be.

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